BEGIN:VCALENDAR VERSION:2.0 PRODID:-//Benchmark Professional Seminars, Inc. - ECPv6.15.16.1//NONSGML v1.0//EN CALSCALE:GREGORIAN METHOD:PUBLISH X-WR-CALNAME:Benchmark Professional Seminars, Inc. X-ORIGINAL-URL:https://benchmarkproseminars.com X-WR-CALDESC:Events for Benchmark Professional Seminars, Inc. REFRESH-INTERVAL;VALUE=DURATION:PT1H X-Robots-Tag:noindex X-PUBLISHED-TTL:PT1H BEGIN:VTIMEZONE TZID:America/New_York BEGIN:DAYLIGHT TZOFFSETFROM:-0500 TZOFFSETTO:-0400 TZNAME:EDT DTSTART:20210314T070000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0400 TZOFFSETTO:-0500 TZNAME:EST DTSTART:20211107T060000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:-0500 TZOFFSETTO:-0400 TZNAME:EDT DTSTART:20220313T070000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0400 TZOFFSETTO:-0500 TZNAME:EST DTSTART:20221106T060000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:-0500 TZOFFSETTO:-0400 TZNAME:EDT DTSTART:20230312T070000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0400 TZOFFSETTO:-0500 TZNAME:EST DTSTART:20231105T060000 END:STANDARD END:VTIMEZONE BEGIN:VEVENT DTSTART;TZID=America/New_York:20221103T083000 DTEND;TZID=America/New_York:20221104T160000 DTSTAMP:20260605T183442 CREATED:20220818T140153Z LAST-MODIFIED:20220818T140153Z UID:1276-1667464200-1667577600@benchmarkproseminars.com SUMMARY:Management of Criminal Investigations - November 3-4\, 2022 DESCRIPTION:MANAGEMENT OF CRIMINAL INVESTIGATIONS \nThis is a two-day program dedicated to new investigations unit supervisors or that personnel preparing to transition from a patrol operations supervisory position to one supervising detective and investigators. Topics covered during this session include: \n1. Identifying the difference in the roles of a uniformed operations supervisor to an investigation unit supervisor.  \n2. Understanding of the importance of case assignment and review. \n3. Principles of case management and follow-up. \n4. Principles of applying leadership and management techniques where appropriate.  \n5. Necessities of major case investigations. \n6. Measurement of investigative personnel’s performance during field operations.  \n7. Common pitfalls and how to avoid them during investigative operations.  \n8. Monitoring investigative squad personnel’s activities to maintain high-performance levels. \n\n\nDATE\LOCATION/TIME:\nNovember 3 – 4\, 2022\nHellam Township Police Department\n44 Walnut Springs Rd\nYork\, PA 17406\n8:30 a.m. – 4:00 p.m. daily. \n\nFEE: $295 per person.  Enroll two agency personnel at $295 per person\, and the third person is enrolled at half-price ($147.50) OR enroll three agency personnel at $295 per person\, and the fourth person is enrolled free. \n\nREGISTRATION/CANCELLATION POLICY:  Complete the attached registration form and return it with your check or purchase order no later than October 27\, 2022.  You may also fax the form along with your purchase order or purchase order number to 304-381-2084.  If you register by fax\, call 681-285-0830 or email info@benchmarkproseminars.com to confirm receipt.  MasterCard and VISA accepted for payment. Call 681-285-0830 to register by telephone.  Credit card payments are available at paypal.me/benchmarkseminars. \n  \n\n\n \n \n Seminar Registration Form ($295 with discounts)\n \n \n Attendee 1*\n \n \n \n First\n \n \n \n \n Last\n \n \n Attendee 2\n \n \n \n First\n \n \n \n \n Last\n \n \n Attendee 3\n \n \n \n First\n \n \n \n \n Last\n \n \n Attendee 4\n \n \n \n First\n \n \n \n \n Last\n \n \n Agency*Agency Address* \n \n \n \n Street Address\n \n \n Address Line 2\n \n \n City\n \n \n State / Province / Region\n \n \n ZIP / Postal Code\n \n \n Email Address*\n \n Daytime Phone*Alternate PhoneFax NumberSeminar Fees*\n \n \n One Attendee\n \n \n \n Two Attendees\n \n \n \n Three Attendees (Two at full price; one at 1/2 price)\n \n \n \n Four Attendees (Three at full price; one free)\n Total\n $0.00 URL:https://benchmarkproseminars.com/seminar/management-of-criminal-investigations-november-3-4-2022/ LOCATION:Hellam Township Police Department\, 44 Walnut Springs Road\, York\, PA\, 17406\, United States ATTACH;FMTTYPE=image/jpeg:https://benchmarkproseminars.com/wp-content/uploads/2020/03/crime-scene-do-not-cross-signage-923681-scaled.jpg ORGANIZER;CN="Ed Preston":MAILTO:ed@benchmarkproseminars.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20221107T083000 DTEND;TZID=America/New_York:20221107T160000 DTSTAMP:20260605T183442 CREATED:20211117T174738Z LAST-MODIFIED:20220419T153438Z UID:1003-1667809800-1667836800@benchmarkproseminars.com SUMMARY:Customer Service (The Challenge) Seminar: November 7\, 2022 DESCRIPTION:This seminar is designed specifically for employees that deal directly with the public either by telephone or in-person. Topics include: \n(1) Interaction with the caller \n(2) Listening techniques \n(3) Tone of voice \n(4) Respect \n(5) Understanding who our callers are and their perception of us \n(6) Overall professionalism \n(7) Specific recommendations/scenarios reference appropriately processing call \n(8) Information Gathering Techniques  \nDATE\LOCATION/TIME:  November 7\, 2022\, Bucks County Public Safety/Police Training Center\, 1760 S. Easton Road\, Doylestown\, Pennsylvania\, 8:30 a.m. – 4:00 p.m. daily. \nINSTRUCTOR; Donna Ross\, ENP\, BPA\, Asst. Emergency Communications Manager\, Northern Municipal Regional Communication Center (NORTHCOM)\, Palm Beach Gardens Florida.  \nFEE: $195 per person.  \nDISCOUNT RATE:  Enroll two agency personnel at $195 per person and the third person is enrolled at half-price ($97.50.00)\nOR enroll three agency personnel at $195 per person and the fourth person is enrolled free. \nREGISTRATION/CANCELLATION POLICY:  Complete the attached registration form and return it with your check or purchase order no later than October 27\, 2022.  You may also fax the form along with your purchase order or purchase order number to 252-637-4833.  If you register by fax\, be sure to call 681-285-0830\, or email info@benchmarkproseminars.com to confirm receipt.  MasterCard and VISA accepted for payment. Call 681-285-0830 to register by telephone or pay with a credit card.  Credit card payments are also available at paypal.me/benchmarkseminars. \n\n \n Attendee 1*\n \n \n \n First\n \n \n \n \n Last\n \n \n Attendee 2\n \n \n \n First\n \n \n \n \n Last\n \n \n Attendee 3\n \n \n \n First\n \n \n \n \n Last\n \n \n Attendee 4\n \n \n \n First\n \n \n \n \n Last\n \n \n Agency*Agency Address* \n \n \n \n Street Address\n \n \n Address Line 2\n \n \n City\n \n \n State / Province / Region\n \n \n ZIP / Postal Code\n \n \n Email Address*\n \n Daytime Phone*Alternate PhoneFax NumberSeminar Fees*\n \n \n One Attendee\n \n \n \n Two Attendees\n \n \n \n Three Attendees (Two at full price; one at 1/2 price)\n \n \n \n Four Attendees (Three at full price; one free)\n Total\n $0.00 URL:https://benchmarkproseminars.com/seminar/customer-service-the-challenge-november-7-2022/ LOCATION:Bucks County Public Safety/Police Training Center\, 1760 South Easton Road\, Doylestown\, PA\, United States ATTACH;FMTTYPE=image/jpeg:https://benchmarkproseminars.com/wp-content/uploads/2020/03/man-wearing-black-officer-uniform-1464230.jpg ORGANIZER;CN="Ed Preston":MAILTO:ed@benchmarkproseminars.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20221114T083000 DTEND;TZID=America/New_York:20221115T160000 DTSTAMP:20260605T183442 CREATED:20220421T160344Z LAST-MODIFIED:20220421T160434Z UID:1170-1668414600-1668528000@benchmarkproseminars.com SUMMARY:Events Planning and Policing - November 14-15\, 2022 DESCRIPTION:EVENTS PLANNING AND POLICING\nThe seminar focuses on issues and procedures law enforcement agencies might employ in dealing with events where their presence is required for safety and security. Topics to be covered include\, but are not limited to: \n(1) types of special events such as the New Year Parade or demonstrations \n(2) motivations of individuals and groups to hold public events \n(3) equipment required for the event such as a mobile command post \n(4) environmental conditions such as parade routes \n(5) multi-jurisdictional issues and interdepartmental cooperation \n(6) when potential terrorist activity might be present \n(7) determining the number of officers required at the event \n(8) post-event evaluation. \n  \nINSTRUCTOR: Commander Rodney Parks\, Metropolitan Police Department\, Washington\, DC (retired) \n\nDATE\LOCATION/TIME:\nNovember 14 – 15\, 2022\n2115 Chapline Street\nWheeling\, WV 26003\n8:30 a.m. – 4:00 p.m. daily. \n\nREGISTRATION FEE/DISCOUNT RATE: $295 per person.  Enroll two agency personnel at $295 per person and the third person is enrolled at half-price ($147.50) OR enroll three agency personnel at $295 per person and the fourth person is enrolled free. \nREGISTRATION/CANCELLATION POLICY:  Complete the attached registration form and return it with your check or purchase order no later than November 7\, 2022. You may also fax the form along with your purchase order or purchase order number to 252-637-4833. If you register by fax\, please call 681-285-0830\, or email info@benchmarkproseminars.com to confirm receipt. MasterCard and VISA accepted for payment. Call 681-285-0830 to register by telephone. Credit card payments are available at paypal.me/benchmarkseminars. \n\n \n Attendee 1*\n \n \n \n First\n \n \n \n \n Last\n \n \n Attendee 2\n \n \n \n First\n \n \n \n \n Last\n \n \n Attendee 3\n \n \n \n First\n \n \n \n \n Last\n \n \n Attendee 4\n \n \n \n First\n \n \n \n \n Last\n \n \n Agency*Agency Address* \n \n \n \n Street Address\n \n \n Address Line 2\n \n \n City\n \n \n State / Province / Region\n \n \n ZIP / Postal Code\n \n \n Email Address*\n \n Daytime Phone*Alternate PhoneFax NumberSeminar Fees*\n \n \n One Attendee\n \n \n \n Two Attendees\n \n \n \n Three Attendees (Two at full price; one at 1/2 price)\n \n \n \n Four Attendees (Three at full price; one free)\n Total\n $0.00 URL:https://benchmarkproseminars.com/seminar/events-planning-and-policing-november-14-15-2022/ LOCATION:Wheeling Police Department\, 2115 Chapline Street\, Wheeling\, WV\, 26003\, United States ATTACH;FMTTYPE=image/jpeg:https://benchmarkproseminars.com/wp-content/uploads/2020/03/squad-car-1209719_1280.jpg ORGANIZER;CN="Ed Preston":MAILTO:ed@benchmarkproseminars.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20221115T083000 DTEND;TZID=America/New_York:20221116T160000 DTSTAMP:20260605T183442 CREATED:20211117T175726Z LAST-MODIFIED:20220419T153438Z UID:1010-1668501000-1668614400@benchmarkproseminars.com SUMMARY:Police Recruitment Seminar - November 15 - 16\, 2022 DESCRIPTION:A two-day seminar for persons new or with little experience in overseeing their agency’s recruitment process. The program is ideal for those who have taken the previously offered\, “Pre-Employment Background Investigation” seminar. It goes beyond that program’s content to explore in-depth important aspects and topics specifically concerned with the recruiting and hiring of suitable candidates for departmental openings. Topics include: \n(1) the changing workforce in the United States \n(2) federal hiring law and EEC guidelines \n(3) management strategies for staffing and supervising a recruitment unit \n(4) using the Internet \n(5) sample advertisements and scripts \n(6) minority hiring and affirmative action programs \n(7) experiences of successful and unsuccessful recruitment campaigns. \nDATE\LOCATION/TIME:  November 15 – 16\, 2022\, Bucks County Public Safety/Police Training Center\, 1760 S. Easton Road\, Doylestown\, Pennsylvania\, 8:30 a.m. – 4:00 p.m. daily. \n\nFEE: $295 per person.  DISCOUNT RATE:  Enroll two agency personnel at $295 per person and the third person is enrolled at half-price ($147.00) OR enroll three agency personnel at $295 per person and the fourth person is enrolled free. \n\nREGISTRATION/CANCELLATION POLICY:  Complete the attached registration form and return it with your check or purchase order no later than November 7\, 2022.  You may also fax the form along with your purchase order or purchase order number to 252-637-4833.  If you register by fax\, be sure to call 681-285-0830\, or email info@benchmarkproseminars.com to confirm receipt.  MasterCard and VISA accepted for payment. Call 681-285-0830 to register by telephone or pay with a credit card.  Credit card payments are also available at paypal.me/benchmarkseminars. \n\n \n Attendee 1*\n \n \n \n First\n \n \n \n \n Last\n \n \n Attendee 2\n \n \n \n First\n \n \n \n \n Last\n \n \n Attendee 3\n \n \n \n First\n \n \n \n \n Last\n \n \n Attendee 4\n \n \n \n First\n \n \n \n \n Last\n \n \n Agency*Agency Address* \n \n \n \n Street Address\n \n \n Address Line 2\n \n \n City\n \n \n State / Province / Region\n \n \n ZIP / Postal Code\n \n \n Email Address*\n \n Daytime Phone*Alternate PhoneFax NumberSeminar Fees*\n \n \n One Attendee\n \n \n \n Two Attendees\n \n \n \n Three Attendees (Two at full price; one at 1/2 price)\n \n \n \n Four Attendees (Three at full price; one free)\n Total\n $0.00 URL:https://benchmarkproseminars.com/seminar/police-recruitment-seminar-november-15-16-2022/ LOCATION:Bucks County Public Safety/Police Training Center\, 1760 South Easton Road\, Doylestown\, PA\, United States ATTACH;FMTTYPE=image/jpeg:https://benchmarkproseminars.com/wp-content/uploads/2020/12/Featured-image-Recruitment-e1609294568384.jpg ORGANIZER;CN="Ed Preston":MAILTO:ed@benchmarkproseminars.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20221117T083000 DTEND;TZID=America/New_York:20221118T170000 DTSTAMP:20260605T183442 CREATED:20220727T132150Z LAST-MODIFIED:20220727T133922Z UID:1235-1668673800-1668790800@benchmarkproseminars.com SUMMARY:Florida Police Records Management: November 17-18\, 2022 DESCRIPTION:UNDERSTANDING OF AND COMPLIANCE WITH THE RULES \nOCALA POLICE DEPARTMENT\, OCALA\, FLORIDA \nUNDERSTANDING OF AND COMPLIANCE WITH THE RULES\nDesigned specifically for Florida law enforcement personnel\, sworn or civilian\, assigned to the records unit within their agency. The focus of the course will relate to the maintenance of records in an efficient manner and compliance with Florida laws and regulations. Topics covered include but will not be limited to: \n(1) dealing with the public in terms of both public and exempt type records \n(2) copying of records \n(3) laws and statutes to follow regarding the handling of your agency’s records \n(4) resources available regarding the interpretation of applicable laws \n(5) applicable and permissible fees \n(6) handling sealed and/or expunged records \n(7) rules and regulations regarding retention and destruction in compliance with Florida guidelines. \nThe program will also assist new records personnel in becoming acquainted with the options available to them to make their job more manageable and less stressful. \n  \nDATE\LOCATION/TIME:\nNovember 17 – 18\, 2022\nOcala Police Department\n402 South Pine Street\nOcala\, Florida\,\n8:30 a.m. – 4:00 p.m. daily. \nREGISTRATION FEE/DISCOUNT RATE: $295 per person.  Enroll two agency personnel at $295 per person\, and the third person is enrolled at half-price ($147.50) OR enroll three agency personnel at $295 per person\, and the fourth person is enrolled free. \nREGISTRATION/CANCELLATION POLICY:  Complete the attached registration form and return it with your check or purchase order no later than November 10\, 2022. You may also fax the form along with your purchase order or purchase order number to 304-381-2084. If you register by fax\, please call 681-285-0830 or email info@benchmarkproseminars.com to confirm receipt. MasterCard and VISA accepted for payment. Call 681-285-0830 to register by telephone. Credit card payments are available at paypal.me/benchmarkseminars. \n  \nIf you received this email notice in error or prefer no longer to be emailed announcements of forthcoming law enforcement or communication center seminars\, please respond to this email or call (681) 285-0830. Your email address will be immediately deleted from our file. \n  \n\n \n Attendee 1*\n \n \n \n First\n \n \n \n \n Last\n \n \n Attendee 2\n \n \n \n First\n \n \n \n \n Last\n \n \n Attendee 3\n \n \n \n First\n \n \n \n \n Last\n \n \n Attendee 4\n \n \n \n First\n \n \n \n \n Last\n \n \n Agency*Agency Address* \n \n \n \n Street Address\n \n \n Address Line 2\n \n \n City\n \n \n State / Province / Region\n \n \n ZIP / Postal Code\n \n \n Email Address*\n \n Daytime Phone*Alternate PhoneFax NumberSeminar Fees*\n \n \n One Attendee\n \n \n \n Two Attendees\n \n \n \n Three Attendees (Two at full price; one at 1/2 price)\n \n \n \n Four Attendees (Three at full price; one free)\n Total\n $0.00 URL:https://benchmarkproseminars.com/seminar/florida-police-records-management-november-17-18-2022/ LOCATION:Ocala Police Department\, 402 South Pine Street\, Ocala\, FL\, United States ATTACH;FMTTYPE=image/jpeg:https://benchmarkproseminars.com/wp-content/uploads/2020/05/close-up-photo-of-keyboard-220357-scaled.jpg END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20221128T083000 DTEND;TZID=America/New_York:20221130T160000 DTSTAMP:20260605T183442 CREATED:20220601T193935Z LAST-MODIFIED:20220815T133139Z UID:1192-1669624200-1669824000@benchmarkproseminars.com SUMMARY:First-Line Supervision - November 28-30\, 2022 DESCRIPTION:FIRST-LINE SUPERVISION \nThis seminar extensively focuses on skills and techniques that new unit supervisors might utilize in their day-to-day functions. It is designed for those officers with little or no supervisory training who need such a program of study to effectively oversee their unit’s operation. Topics include: \n(1) supervision as a management tool \n(2) interpersonal communications \n(3) motivation and leadership skills \n(4) aspects and models for team building \n(5) performance appraisal \n(6) role of the supervisor as trainer and coach \n(7) use of discipline as an essential supervisory tool \n(8) employees with problems and problem employees \n(9) supervising officers from various backgrounds \n(10) handling critical incidents within and outside the unit \n(11) conflict resolution. \nDATE/LOCATION/TIME:\nNovember 28 – 30\, 2022\nEast Tennessee State University\n412 J.L. Seehorn Jr.\nRoad Johnson City TN 37614\n8:30 a.m. – 4:00 p.m. daily \nFEE: $295 per person. \nDISCOUNT RATE:  Enroll two agency personnel at $295 per person and the third person is enrolled at half-price ($147.00) OR enroll three agency personnel at $295 per person and the fourth person is enrolled free. \nREGISTRATION/CANCELLATION POLICY:\nComplete the attached registration form and return it with your check or purchase order no later than November 21\, 2022.  You may also fax the form along with your purchase order or order number to 252-637-4833.  If you register by fax\, be sure to call 681-285-0830\, or email info@benchmarkproseminars.com to confirm receipt.  MasterCard and VISA accepted for payment. Call 681-285-0830 to register by telephone or pay with a credit card.  Credit card payments are also available at paypal.me/benchmarkseminars. \n\n \n Attendee 1*\n \n \n \n First\n \n \n \n \n Last\n \n \n Attendee 2\n \n \n \n First\n \n \n \n \n Last\n \n \n Attendee 3\n \n \n \n First\n \n \n \n \n Last\n \n \n Attendee 4\n \n \n \n First\n \n \n \n \n Last\n \n \n Agency*Agency Address* \n \n \n \n Street Address\n \n \n Address Line 2\n \n \n City\n \n \n State / Province / Region\n \n \n ZIP / Postal Code\n \n \n Email Address*\n \n Daytime Phone*Alternate PhoneFax NumberSeminar Fees*\n \n \n One Attendee\n \n \n \n Two Attendees\n \n \n \n Three Attendees (Two at full price; one at 1/2 price)\n \n \n \n Four Attendees (Three at full price; one free)\n Total\n $0.00 URL:https://benchmarkproseminars.com/seminar/first-line-supervision-november-28-30-2022/ LOCATION:East Tennessee State University Police Dept.\, 412 J.L. Seehorn Jr. Road\, Johnson City\, TN\, United States ATTACH;FMTTYPE=image/jpeg:https://benchmarkproseminars.com/wp-content/uploads/2020/12/Featured-image-Recruitment-e1609294568384.jpg ORGANIZER;CN="Ed Preston":MAILTO:ed@benchmarkproseminars.com END:VEVENT END:VCALENDAR