BEGIN:VCALENDAR VERSION:2.0 PRODID:-//Benchmark Professional Seminars, Inc. - ECPv6.15.16.1//NONSGML v1.0//EN CALSCALE:GREGORIAN METHOD:PUBLISH X-ORIGINAL-URL:https://benchmarkproseminars.com X-WR-CALDESC:Events for Benchmark Professional Seminars, Inc. REFRESH-INTERVAL;VALUE=DURATION:PT1H X-Robots-Tag:noindex X-PUBLISHED-TTL:PT1H BEGIN:VTIMEZONE TZID:America/New_York BEGIN:DAYLIGHT TZOFFSETFROM:-0500 TZOFFSETTO:-0400 TZNAME:EDT DTSTART:20190310T070000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0400 TZOFFSETTO:-0500 TZNAME:EST DTSTART:20191103T060000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:-0500 TZOFFSETTO:-0400 TZNAME:EDT DTSTART:20200308T070000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0400 TZOFFSETTO:-0500 TZNAME:EST DTSTART:20201101T060000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:-0500 TZOFFSETTO:-0400 TZNAME:EDT DTSTART:20210314T070000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0400 TZOFFSETTO:-0500 TZNAME:EST DTSTART:20211107T060000 END:STANDARD END:VTIMEZONE BEGIN:VEVENT DTSTART;TZID=America/New_York:20200601T083000 DTEND;TZID=America/New_York:20200602T160000 DTSTAMP:20260605T164125 CREATED:20200309T191228Z LAST-MODIFIED:20220419T153543Z UID:175-1591000200-1591113600@benchmarkproseminars.com SUMMARY:Investigative Report Writing - June 1-2\, 2020 DESCRIPTION:Announcing a seminar focusing on Investigative Report Writing. This course is for personnel who wish to enhance their skills writing investigative reports. This program is being conducted June 1-2\, 2020 and hosted by the Beckley Police Department\, Beckley\, West Virginia. \nINVESTIGATIVE REPORT WRITING\nThis program will focus on the composition and writing of investigative reports. It will provide a review of specifics which the report should contain. The program is recommended for personnel who desire to sharpen their skills. \nTopics include: \n\nidentification of the essential elements of an investigative report\, to include the Who\, What\, When\, Where\, Why and How of an incident under investigation\nformatting an investigative report for a clear\, coherent statement of facts and is free from inconsistencies or contradictions\napplying the appropriate resources available to produce a professional looking and readable report\nproperly cross-referencing the investigative report to related statements by interested parties and/or evidence\nself-editing reports prior to supervisory review\nsupporting documents needed to clarify or amplify individual points or statements presented in the investigative report.\n\nLOCATION/TIME: June 1 – 2\, 2020\, Beckley Police Department\, 501 Neville Street\, Beckley\, West Virginia\, 8:30 a.m. – 4:00 p.m. daily. \nFEE: $295 per person\n \nDISCOUNT RATE:  Enroll two agency personnel at $295 per person and the third person is enrolled at half-price ($147.50).  Enroll three agency personnel at $295 per person and the fourth person is enrolled free. \nREGISTRATION: To register for this seminar\, please complete our online registration form by May 25\, 2020. Credit card payment can be made through PayPal (MasterCard and VISA accepted). Call (681) 285-0830 to register by telephone.  \n\nBy completing the form below\, I (we) acknowledge my (our) desire to enroll in the seminar\, “Investigative Report Writing” to be conducted June 1-2\, 2020 hosted by the Beckley Police Department in Beckley\, West Virginia.  \n  \n\n\n \n Attendee 1*\n \n \n \n First\n \n \n \n \n Last\n \n \n Attendee 2\n \n \n \n First\n \n \n \n \n Last\n \n \n Attendee 3\n \n \n \n First\n \n \n \n \n Last\n \n \n Attendee 4\n \n \n \n First\n \n \n \n \n Last\n \n \n Agency*Agency Address* \n \n \n \n Street Address\n \n \n Address Line 2\n \n \n City\n \n \n State / Province / Region\n \n \n ZIP / Postal Code\n \n \n Email Address*\n \n Daytime Phone*Alternate PhoneFax NumberSeminar Fees*\n \n \n One Attendee\n \n \n \n Two Attendees\n \n \n \n Three Attendees (Two at full price; one at 1/2 price)\n \n \n \n Four Attendees (Three at full price; one free)\n Total\n $0.00\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n\n  URL:https://benchmarkproseminars.com/seminar/investigative-report-writing-2/ LOCATION:Beckley Police Department\, 501 Neville St\, Beckley\, WV\, 25801\, United States ATTACH;FMTTYPE=image/jpeg:https://benchmarkproseminars.com/wp-content/uploads/2020/03/person-holding-blue-ballpoint-pen-writing-in-notebook-210661.jpg ORGANIZER;CN="Ed Preston":MAILTO:ed@benchmarkproseminars.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20200513T083000 DTEND;TZID=America/New_York:20200513T160000 DTSTAMP:20260605T164125 CREATED:20200309T194031Z LAST-MODIFIED:20220419T153543Z UID:219-1589358600-1589385600@benchmarkproseminars.com SUMMARY:DEPARTMENTAL CLERICAL/STAFF SUPPORT JOB SKILL ENHANCEMENT - To be rescheduled due to COVID-19 DESCRIPTION:Announcing a One-Day Support Staff Personnel and those personnel that work in customer relations for public agencies. This program is being conducted May 13\, 2020 and hosted by Roanoke City Police Training Academy\, Roanoke Virginia. \nDEPARTMENTAL CLERICAL/STAFF SUPPORT JOB SKILL ENHANCEMENT\nCivilian\, non-sworn personnel who serve within departmental office settings as clerical\, support staff\, or other office functions often act as the first “buffer” between top administration and internal and external forces. Further\, they represent the values of the organization to the citizenry it serves. This one-day program will consider the many and varied roles and responsibilities of such personnel along with the important position they serve to help the organization achieve its goals and objectives. Participants will learn: (1) their role within the organization and exactly where they fit into the overall picture; (2) knowing from the beginning their respective position expectations; (3) understanding the community and the power structure within it; (4) dealing with angry citizens and easing tempers and tensions; (5) recognizing internal forces that create pressure and tension within the organization; (6) representing the department to the public; (7) improving verbal communication skills…certain words that can either arouse or calm; (8) dealing with ethical dilemmas; (9) recognizing liability issues; (10) handling matters of confidentiality; and (11) understanding the basics of conflict resolution. \nDATE\LOCATION/TIME: May 13\, 2020\, Roanoke City Police Training Academy\, 5401-B Barnes Avenue NW\, Roanoke\, Virginia\, 8:30 a.m. – 4:00 p.m. daily. \nFEE: $200 per person. \nDISCOUNT RATE: Enroll two agency personnel at $200 per person and the third person is enrolled at half-price ($100.00) OR enroll three agency personnel at $200 per person and the third person is enrolled free. \nREGISTRATION: Complete the attached registration form and return it with your check or purchase order no later than May 6\, 2020 or fax the registration form along with your purchase order or purchase order number to 304-381-2084. If you register by fax\, be sure to call 681-285-0830\, or email edward.preston68@gmail.com to confirm registration receipt. MasterCard and VISA accepted for payment. Call Edward Preston at 681-285-0830 to register by telephone using credit card. \nDownload Registration Form Here URL:https://benchmarkproseminars.com/seminar/departmental-clerical-staff-support-job-skill-enhancement/ LOCATION:Roanoke City Police Training Academy\, 5401-B Barnes Avenue NW\, Roanoke\, VA\, United States ATTACH;FMTTYPE=image/jpeg:https://benchmarkproseminars.com/wp-content/uploads/2020/03/person-holding-blue-ballpoint-pen-writing-in-notebook-210661.jpg ORGANIZER;CN="Ed Preston":MAILTO:ed@benchmarkproseminars.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20200406T083000 DTEND;TZID=America/New_York:20200409T163000 DTSTAMP:20260605T164125 CREATED:20200309T193309Z LAST-MODIFIED:20220419T153543Z UID:205-1586161800-1586449800@benchmarkproseminars.com SUMMARY:CALL-TAKER/DISPATCHER CRITICAL INCIDENT MANAGEMENT & NEGOTIATION SKILLS DESCRIPTION:Announcing two seminars focusing on Call-Taker/Dispatcher Critical Incident Management. The focus of these courses explores the skills and functions needed by call-takers during critical incidents. This program is being conducted April 6 – 9\, 2020 and hosted by the South Hampton Town Police Department\, Hampton Bays\, New York. \nCALL-TAKER/DISPATCHER CRITICAL INCIDENT MANAGEMENT (APRIL 6 – 7\, 2020) \nA two-day seminar designed to improve the skills of call-takers and dispatchers needed to deal with life threatening emergencies\, crimes-in-progress calls\, officer-in-trouble and other situations in which immediate officer dispatch to the scene is necessary. Topics include: (1) roles and responsibilities of the telecommunicator; (2) the basics of gathering information; (3) how to prepare for\, gather and dispatch information to field personnel during natural and man-made disasters; (4) officer safety issues; (5) suicide and crisis negotiations for the telecommunicator; and (6) handling personal stress when these situations occur. \nCALL-TAKER/NEGOTIATION SKILLS (APRIL 8 – 9\, 2020) \nA two-day seminar designed to improve the skills of call-takers and dispatchers in dealing with negotiation skills. Topics include: (1) roles and responsibilities of the telecommunicator; (2) the basics of gathering information; (3) how to prepare for\, gather and dispatch information to field personnel during hostage situations\, suicidal callers\, and similar incidents; (4) recognizing when the telecommunicator may be the actual negotiator\, and building the skills to make you successful; (5) suicide and crisis negotiations for the telecommunicator; and (6) handling the personal and professional aftermath of these incidents. \nINSTRUCTOR: Miles Turner\, Communication Center Supervisor\, Ret.\, Virginia State Police\, Richmond\, Virginia. LOCATION/TIME: Seminars conducted at the Southampton Town Police Department\, 110 Old Riverhead Road\, Hampton Bays\, New York. 8:30 a.m. to 4:00 p.m. daily. \nFEE: $295 per person. \nDISCOUNT RATE: Enroll two agency personnel at $295 per person and the third person is enrolled at half-price ($147.50) OR enroll three agency personnel at $295 per person and the fourth person is enrolled free. \nREGISTRATION/CANCELLATION POLICY: Complete the attached registration form and return it with your check or purchase order no later than March 30\, 2020 or fax the registration form along with your purchase order or purchase order number to 304-381-2084. If you register by fax\, be sure to call 681-285-0830\, or email edward.preston68@gmail.com to confirm registration receipt. MasterCard and VISA accepted for payment. Call Edward Preston at 681-285-0830 to register by telephone using credit card. \nDownload Registration Form Here URL:https://benchmarkproseminars.com/seminar/call-taker-dispatcher-critical-incident-management-2/ LOCATION:Southampton Town Police Department\, 110 Old Riverhead Road\, Hampton Bays\, NY\, United States ATTACH;FMTTYPE=image/jpeg:https://benchmarkproseminars.com/wp-content/uploads/2020/03/selective-focus-photo-of-man-in-official-shirt-sitting-in-2451645-scaled.jpg ORGANIZER;CN="Ed Preston":MAILTO:ed@benchmarkproseminars.com END:VEVENT END:VCALENDAR