CALL-TAKER/DISPATCHER CRITICAL INCIDENT MANAGEMENT: April 26-27, 2021
Designed to improve the skills of call-takers and dispatchers needed to deal with life threatening emergencies, crimes-in-progress calls, officer-in-trouble, and other situations in which immediate officer dispatch to the scene is necessary. Topics include: roles and responsibilities of the telecommunicator the basics of gathering information how to prepare for, gather and dispatch information to field […]