Conflict Resolution/Diversity/ Emotional Intelligence Seminar – May 17, 2022

HOSTED BY THE MORGANTOWN POLICE DEPARTMENT

CONFLICT RESOLUTION / DIVERSITY / EMOTIONAL INTELLIGENCE SEMINAR

This one-day seminar is designed specifically for officers and individuals that work in highly stressful environments or potentially volatile situations. Instructor presentations, practical exercises, and scenario presentations will help students understand their individual abilities and skills in various situations. Topics include:

(1) The concept of emotional intelligence

(2) Basic verbal techniques as a method to de-escalate confrontations

(3) Enhancing the probability of an officer’s emotional survival

(4) Intervention techniques

(5) Resources that supervisors have when confronted with a problem employee

(6) The Six Pillars of Character

(7) Forces that create workplace tension

(8) The basic causes of conflict

DATE\LOCATION/TIME: May 17, 2022, 90 Army Band Way, Morgantown, WV 26508; 8:30 – 4:30 Daily

FEE: $195 per person.  DISCOUNT RATE:  Enroll two agency personnel at $195 per person and the third person is enrolled at half-price ($97.50.00) OR enroll three agency personnel at $195 per person and the fourth person is enrolled free.

REGISTRATION/CANCELLATION POLICY:  Complete the attached registration form and return it with your check or purchase order no later than May 10, 2022.  You may also fax the form along with your purchase order or purchase order number to 252-637-4833.  If you register by fax, be sure to call 681-285-0830, or email info@benchmarkproseminars.com to confirm receipt. MasterCard and VISA accepted for payment. Call 681-285-0830 to register by telephone or pay with a credit card.  Credit card payments are also available at paypal.me/benchmarkseminars.