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First-Line Supervision – November 28-30, 2022

FIRST-LINE SUPERVISION
This seminar extensively focuses on skills and techniques that new unit supervisors might utilize in their day-to-day functions. It is designed for those officers with little or no supervisory training who need such a program of study to effectively oversee their unit’s operation. Topics include:
(1) supervision as a management tool
(2) interpersonal communications
(3) motivation and leadership skills
(4) aspects and models for team building
(5) performance appraisal
(6) role of the supervisor as trainer and coach
(7) use of discipline as an essential supervisory tool
(8) employees with problems and problem employees
(9) supervising officers from various backgrounds
(10) handling critical incidents within and outside the unit
(11) conflict resolution.
DATE/LOCATION/TIME:
November 28 – 30, 2022
East Tennessee State University
412 J.L. Seehorn Jr.
Road Johnson City TN 37614
8:30 a.m. – 4:00 p.m. daily
FEE: $295 per person.
DISCOUNT RATE: Enroll two agency personnel at $295 per person and the third person is enrolled at half-price ($147.00) OR enroll three agency personnel at $295 per person and the fourth person is enrolled free.
REGISTRATION/CANCELLATION POLICY:
Complete the attached registration form and return it with your check or purchase order no later than November 21, 2022. You may also fax the form along with your purchase order or order number to 252-637-4833. If you register by fax, be sure to call 681-285-0830, or email info@benchmarkproseminars.com to confirm receipt. MasterCard and VISA accepted for payment. Call 681-285-0830 to register by telephone or pay with a credit card. Credit card payments are also available at paypal.me/benchmarkseminars.