Conflict Resolution/Diversity/Emotional Intelligence Seminar – June 12th

This one-day seminar is designed specifically for officers and individuals that work in highly stressful environments or potentially volatile situations. Instructor presentations, practical exercises, and scenario presentations will help students understand their individual abilities and skills in various situations.

Topics include:

(1) The concept of emotional intelligence

(2) Basic verbal techniques as a method to de-escalate confrontations

(3) Enhancing the probability of an officer’s emotional survival

(4) Intervention techniques

(5) Resources that supervisors have when confronted with a problem employee

(6) The Six Pillars of Character

(7) Forces that create workplace tension

(8) The basic causes of conflict

Dates/Location/Time

June 12th, 2023
June 14th, 2023

Cleveland County Sheriff’s Office
100 Justice Pl.
Shelby, NC 28150

8:30 am – 4:30 pm

FEE: $195 per person. 

DISCOUNT RATE: 

Enroll two agency personnel at $195 per person, and the third person is enrolled at half-price ($97.50.00) OR enroll three agency personnel at $195 per person, and the fourth person is enrolled free.

REGISTRATION/CANCELLATION POLICY: 

Complete the attached registration form and return it with your check or purchase order no later than June 5th, 2023.  You may also fax the form along with your purchase order or order number to 252-637-4833.  If you register by fax, call 681-285-0830 or email info@benchmarkproseminars.com to confirm receipt.  MasterCard and VISA accepted for payment. Call 681-285-0830 to register by telephone or pay with a credit card. Credit card payments are also available at paypal.me/benchmarkseminars.