CALL-TAKER/DISPATCHER CRITICAL INCIDENT MANAGEMENT: April 26-27, 2021

Designed to improve the skills of call-takers and dispatchers needed to deal with life threatening emergencies, crimes-in-progress calls, officer-in-trouble, and other situations in which immediate officer dispatch to the scene is necessary.

Topics include:

• roles and responsibilities of the telecommunicator
• the basics of gathering information
• how to prepare for, gather and dispatch information to field personnel during natural and man-made disasters;
• officer safety issues
• suicide and crisis negotiations for the telecommunicator
• handling personal stress when these situations occur

INSTRUCTOR: Miles Turner, Communication Center Supervisor, Ret., Virginia State Police, Richmond, Virginia

DATE/TIME: April 26-27, 2021  – 8:30 a.m. to 4:00 p.m. daily

LOCATION: Southampton Town Police Department, 110 Old Riverhead Rd., Hampton Bays, NY

FEE: $295 per person

DISCOUNT RATE:  Enroll two agency personnel at $295 per person and the third person is enrolled at half-price ($147.50).  Enroll three agency personnel at $295 per person and the fourth person is enrolled free.

REGISTRATION: To register for this seminar, please complete our online registration form by April 19, 2021. Credit card payment can be made through PayPal (MasterCard and VISA accepted). Call (681) 285-0830 to register by telephone. 

By completing the form below, I (we) acknowledge my (our) desire to enroll in the seminar, “Call-Taker/Dispatcher Critical Incident Management” to be conducted April 26-27, 2021 hosted by the Southampton Town Police Department in Hampton Bays, New York.