CONFLICT RESOLUTION / DIVERSITY / EMOTIONAL INTELLIGENCE SEMINAR: January 25-26, 2021

This one-day seminar is designed specifically for officers and individuals that work in highly stressful environments or potentially volatile situations. Instructor presentations, practical exercises along with scenario presentations will help students understand their individual abilities and skills in a variety of situations. We will be presenting this one-day course for two consecutive days to provide maximum ability for agency personnel to attend.

Topics include:

• The concept of emotional intelligence
• Basic verbal techniques as a method to de-escalate confrontations;
• Enhancing the probability of an officer’s emotional survival
• Intervention techniques
• Resources that supervisors have when confronted with a problem employee
• The Six Pillars of Character;
• Forces that create workplace tension
• The basic causes of conflict

LOCATION/TIME:  January 25-26, 2021 – 24 S. Florida St., Buckhannon, West Virginia, 8:30 a.m. – 4:30 p.m. daily

FEE: $195 per person.

DISCOUNT RATE:  Enroll two agency personnel at $195 per person and the third person is enrolled at half-price ($97.50).  Enroll three agency personnel at $195 per person and the fourth person is enrolled free.

REGISTRATION: To register for this seminar, please complete our online registration form by January 15, 2021. Credit card payment can be made through PayPal (MasterCard and VISA accepted). Call (681) 285-0830 to register by telephone. 

By completing the form below, I (we) acknowledge my (our) desire to enroll in the seminar, “Conflict Resolution/Diversity/Emotional Intelligence Seminar” to be conducted January 25-26, 2021 at 24 S. Florida St. in Buckhannon, West Virginia.