Call Taker/Dispatcher Critical Incident Management – August 1-2, 2022
HOSTED BY THE POTSDAM POLICE DEPARTMENT, POTSDAM, NEW YORK Designed to improve the skills of call-takers and dispatchers needed to deal with life-threatening emergencies, crimes-in-progress calls, officer-in-trouble, and other situations in which immediate officer dispatch to the scene is necessary. Topics include: (1) Roles and responsibilities of the telecommunicator (2) The basics of gathering information […]