Designed specifically for supervisory personnel or those working on becoming a supervisor in the 911 call center. Topics include: (1) roles and responsibilities of the telecommunicator (2) the basics of gathering information (3) how to prepare for, gather and dispatch information to field personnel during natural and man-made disasters (4) officer safety issues (5) suicide […]
HOSTED BY THE SOUTH HAMPTON TOWN POLICE DEPARTMENT, HAMPTON BAYS, NEW YORK Designed to improve the skills of call-takers and dispatchers needed to deal with the “Suicidal Caller.” Topics include: (1) Resources you can use to help prevent suicide (2) Questions to ask (3) Questions NOT to ask (4) To transfer or not to transfer […]
HOSTED BY THE SOUTH HAMPTON TOWN POLICE DEPARTMENT CALL-TAKER/DISPATCHER CRITICAL INCIDENT MANAGEMENT Designed to improve the skills of call-takers and dispatchers needed to deal with life-threatening emergencies, crimes-in-progress calls, officer-in-trouble, and other situations in which immediate officer dispatch to the scene is necessary. Topics include: (1) roles and responsibilities of the telecommunicator (2) the basics […]
Designed to improve the skills of call-takers and dispatchers needed to deal with life threatening emergencies, crimes-in-progress calls, officer-in-trouble, and other situations in which immediate officer dispatch to the scene is necessary. Topics include: roles and responsibilities of the telecommunicator the basics of gathering information how to prepare for, gather and dispatch information to field […]
Announcing two seminars focusing on Call-Taker/Dispatcher Critical Incident Management. The focus of these courses explores the skills and functions needed by call-takers during critical incidents. This program is being conducted April 6 – 9, 2020 and hosted by the South Hampton Town Police Department, Hampton Bays, New York. CALL-TAKER/DISPATCHER CRITICAL INCIDENT MANAGEMENT (APRIL 6 – […]