Call Taker/Dispatcher Critical Incident Management – Jackson Co.

HOSTED BY THE JACKSON COUNTY SHERIFF’S OFFICE

201 Town View Road, Ripley, WV

Designed to improve the skills of call-takers and dispatchers needed to deal with life-threatening emergencies, crimes-in-progress calls, officer-in-trouble, and other situations in which immediate officer dispatch to the scene is necessary. Topics include:

(1) Roles and responsibilities of the telecommunication

(2) The basics of gathering information

(3) How to prepare for, gather, and dispatch information to field personnel during natural and man-made disasters

(4) Officer safety issues

(5) Suicide and crisis negotiations for the telecommunication

(6) Handling personal stress when these situations occur

INSTRUCTOR:
Miles Turner
Communication Center Supervisor
Ret., Virginia State Police
Richmond, Virginia.

DATE/LOCATION/TIME:

September 22-23, 2025

Jackson County Sheriff’s Office
201 Town View Road
Ripley, WV

8:30 a.m. – 4:30 p.m. daily

REGISTRATION FEE/DISCOUNT RATE: $295 per person. 

Enroll two agency personnel at $295 per person, and the third person is enrolled at half-price ($147.50) OR enroll three agency personnel at $295 per person, and the fourth person is enrolled free.

REGISTRATION/CANCELLATION POLICY:

Complete the attached registration form and return it with your check or purchase order no later than September 14, 2025. You may also fax the form along with your purchase order or order number to 252-637-4833. If you register by fax, call 681-285-0830 or email info@benchmarkproseminars.com to confirm receipt. MasterCard and VISA accepted for payment. Call 681-285-0830 to register by telephone. Credit card payments are available at paypal.me/benchmarkseminars.