Designed to improve the skills of call-takers and dispatchers needed to deal with life threatening emergencies, crimes-in-progress calls, officer-in-trouble, and other situations in which immediate officer dispatch to the scene is necessary.
This seminar is designed specifically for officers and supervisors assigned the task of mentoring a new or underachieving employee or trainee. There are a variety of challenges in ensuring all efforts are undertaken to ensure a productive employee for the agency. This program will consider some of the basic principles and applications that might be utilized in mentoring/counseling employees to enhance their assigned roles.