HOSTED BY THE BUCKS COUNTY PUBLIC SAFETY/POLICE TRAINING CENTER 760 S. Easton Road, Doylestown Explicitly designed for Pennsylvania law enforcement personnel, sworn or civilian, assigned to the records unit within their agency. The focus of the course will relate to the maintenance of records in an efficient manner and in compliance with Pennsylvania laws and […]
HOSTED BY THE BUCKS COUNTY PUBLIC SAFETY/POLICE TRAINING CENTER 1760 S. EASTON ROAD, DOYLESTOWN, PENNSYLVANIA For new, first-line supervisors or those who expect such an assignment. The program presents information for work situations and will emphasize ideas to aid supervisors in developing sound judgment, self-reliance, and resourcefulness. Topics will include: (1) the supervisor as a […]
HOSTED BY THE BUCKS COUNTY PUBLIC SAFETY/POLICE TRAINING CENTER 1760 S. Easton Road, Doylestown, PA Civilian, non-sworn personnel serving in departmental office settings as clerical, support staff, or other office functions often act as the first "buffer" between top administration and internal and external forces. Further, they represent the organization's values to the citizenry it […]
HOSTED BY BUCKS COUNTY PUBLIC SAFETY/POLICE TRAINING CENTER DOYLESTOWN, PENNSYLVANIA 1760 S. Easton Road, Doylestown, PA 8:30 AM - 4:00 PM Daily This is an introductory two-day seminar for investigators with little or no experience or formal training in performing pre-employment background investigations. The seminar will focus on background investigations within law enforcement, security, or […]
HOSTED BY THE BUCKS COUNTY PUBLIC SAFETY/POLICE TRAINING CENTER 1760 S. Easton Road, Doylestown, PA This seminar is designed specifically for officers and supervisors assigned the task of mentoring a new or underachieving employee or trainee. There are a variety of challenges in ensuring all efforts are undertaken to ensure a productive employee for the […]
HOSTED BY THE BUCKS COUNTY PUBLIC SAFETY/POLICE TRAINING CENTER 1760 S. EASTON ROAD, DOYLESTOWN, PENNSYLVANIA This seminar is designed specifically for the personnel assigned to conduct sexual assault or investigations that result in psychological trauma to victims. Topics include: (1) the Neurobiology of Trauma (2) Trauma Informed Interviews (3) Cognitive Interview Techniques (4) Special Challenges […]
A two-day seminar for persons new or with little experience in overseeing their agency's recruitment process. The program is ideal for those who have taken the previously offered, "Pre-Employment Background Investigation" seminar. It goes beyond that program's content to explore in-depth important aspects and topics specifically concerned with the recruiting and hiring of suitable candidates […]
This seminar is designed specifically for employees that deal directly with the public either by telephone or in-person. Topics include: (1) Interaction with the caller (2) Listening techniques (3) Tone of voice (4) Respect (5) Understanding who our callers are and their perception of us (6) Overall professionalism (7) Specific recommendations/scenarios reference appropriately processing call […]
For new, first-line supervisors, or those who expect such an assignment. The program presents information for work situations and will emphasize ideas to aid supervisors in developing sound judgment, self-reliance, and resourcefulness. Topics will include: the supervisor as a link between management and the workforce; skills required to develop professional relationships with subordinates; encouraging the […]
Designed specifically for Pennsylvania law enforcement personnel, sworn or civilian, assigned to the records unit within their agency. Focus of the course will relate to the maintenance of records in an efficient manner and in compliance with Pennsylvania laws and regulations. Topics include: dealing with the public in terms of both public and exempt type […]
This seminar is designed specifically for supervisors assigned the task of mentoring underachieving employees. There are a variety of challenges in ensuring all efforts are undertaken to ensure a productive employee for the agency. This program will consider some of the basic principles and applications that might be utilized in mentoring/counseling employees to enhance their […]
This is a basic two-day seminar for investigators who have little or no experience or formal training in performing pre-employment background investigations. The seminar will focus on background investigations within law enforcement, security, or government organizations. Topics include: (1) importance of the pre-employment background investigation (2) what may or may not be asked during an […]